Office Policies

Orthodontic Office Policies

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 48 hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us;48 hours in advance, you are subject to being charged an additional fee.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith. Still, we cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. We will bill insurance companies for services and allow them 45 days to render payment as a service to our patients. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

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