Emergency Information

What Should I Do In Case Of An Emergency?


Call our office during normal business hours if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired. If it’s a true orthodontic emergency- meaning if you or your child is experiencing extreme discomfort or has had a hit to the face/fall, please call the emergency number and Dr. Rosen, Dr. Sakas Katz or Dr. Belavsky will answer.

Common Emergencies Include:

Loose Brackets or Brands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.


Wire Irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.


Lost Separators

Most patients lose a separator during their treatment. Do not worry about losing a separator, but call our office to see if it needs to be replaced.


Dental Midlines not Matched

This type of problem is caused when the back bite does not fit and match appropriately, which may negatively impact jaw and proper dental function.


Discomfort with Orthodontic Treatment 

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws.

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